BETTER BUSINESS BUREAU
The BBB is not a government agency. It’s a private, not-for-profit organization that “promotes intelligent buying through consumer and business education.” The bureau provides “reliability reports” on businesses and charities throughout the US and Canada. The BBB can help mediate or arbitrate disputes between buyers and sellers. This national site will also help you locate a Better Business Bureau office near you.

YOUR STATE ATTORNEY GENERAL'S OFFICE
The National Association of Attorneys General web site will help you locate the office in your state. In most cases, you can file a complaint online.  The Washington State Attorney General can be reached at www.atg.wa.gov or by calling 1-800-551-4636.

FEDERAL TRADE COMMISSION  
1-877-382-4357

The FTC enforces a variety of federal consumer protection laws, which are designed to eliminate unfair, or deceptive business practices. In general, the Commission’s efforts are directed toward “stopping actions that threaten consumer’s opportunities to exercise informed choice.”

While the FTC does not resolve individual consumer problems, your complaint will help them investigate fraud and could lead to law enforcement action.

To file a complaint on line, click here.  This link should also be used if you are a victim of identity theft or if you want to forward unsolicited commercial e-mail (SPAM) to the Commission

FEDERAL COMMUNICATIONS COMMISSION
1-888-225-5322

The FCC regulates radio and TV broadcasters, cable TV and satellite services and telecommunications companies (including interstate long distance, cellular and PCS phones, pagers and two-way radios).

The Consumer Information Bureau handles all consumer-related telecommunications issues—from requests for information to filing complaints. You can e-mail the Bureau at fccinfo@fc.gov or call 1-888-225-5322

To file a complaint on line, click here. 

CONSUMER PRODUCT SAFETY COMMISSION
1-800-638-2772

This federal regulatory agency works to save lives and keep families safe by reducing the risk of injury or death from consumer products. The CPSC has jurisdiction over more than 15,000 kinds of consumer products-- but not automobiles, tires, boats, cosmetics, pesticides or medical devices.

This is where to report a dangerous or potentially hazardous product. You also find an extensive database of recalls, plus tip-sheets on how all sorts of safety issues.

To report an injury, death or unsafe product online, click here or call the toll-free safety hotline at 1-800-638-2772.

NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION
Go here to get the latest information on vehicle recalls and to find out about government crash test results. The site also has information on safety equipment, form airbags to children’s car seats.

Click here for the NHTSA's AUTO SAFETY HOTLINE . This is where to find out about vehicle recalls and to report a vehicle safety defect. The hotline can also be reached by calling 1-888-327-4236.

U.S. POSTAL INSPECTION SERVICE
Postal Inspectors target criminals who steal mail or misuse the nations’ postal system to defraud consumers, threaten people or otherwise endanger the American public. The Inspection Service cannot resolve routine business disputes with companies, it can go after a company or individual it believes is intentionally trying to commit fraud.

To file a mail fraud complaint on line, click here

NATIONAL FRAUD INFORMATION CENTER
800-876-7060

The NFIC's trained counselors help consumers identify the danger signs of possible fraud and direct them to the right places for more information, if needed. Consumers can also report suspected telemarketing or Internet fraud through the NFIC hotline or web site. These reports are relayed to a variety of local, state and federal law enforcement agencies, alerting them to problems that they may wish to investigate and providing them with the ammunition they need to stop fraud.