Herb Weisbaum - The ConsumerMan

	TELECOM WHY TO BUY A NEW SMARTPHONE EVERY 2 YEARS Will you get a new cellphone when your wireless contract ends? If not, you might want to reconsider. It all has to do with the money you pay as part of the monthly service charge to cover the cost of your phone.			TELECOM CELL-PHONE SERVICE RATINGS Once again Verizon tops the customer satisfaction ratings from Consumer Reports. But the major cell phone companies still have a lot of work to do make their customers happy.


	TELECOM CRAMMING: 20 MILLION NEW VICTIMS A YEAR! The FCC adopts new rules to make it easier to spot bogus charges placed on your phone bill. Consumer groups say more should be done. So how do you protect yourself?			TELECOM *HOW TO STOP THOSE ^@#&! ROBOCALLS** Despite years of prosecution, the Federal Trade Commission says the problem of illegal robocalls is worse than ever! There are things you should and should not if you get one of these annoying sales calls.

	TELECOM ARE POLITICAL ROBOCALLS LEGAL? The candidates are pulling out all the stops to bring in donations and get out the vote -- and that means ROBOCALLS. Some are legal. Some are not.

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