Archives - The Digital World
April 1, 2014 This first-of-a-kind national survey shows financial institutions websites are doing a very good job, but social media is not.

March 5, 2014 Why are some people more vulnerable to online scams? A new study from AARP finds that a combination of online behavior and life experiences can increase your risk of becoming a victim.

February 6, 2014 Identity thieves don’t stop at credit card data. They’re after any account with money: eBay, Amazon, PayPal and wireless phone accounts. There are ways to fight back and beat the bad guys.
February 5, 2014 Scammers are very good at using email and text messages to target their victims, but they haven't stopped using the telephone. In fact, it's once again  their favorite way to reach you. Here’s how to fight back.

January 24, 2014 E-receipts are often promoted as a way to save paper. They're also convenient – easy to file and to find later. But they’re also the perfect way for retailers to pitch you more stuff after the sale.

January 14, 2013 aw enforcement wants all new smartphones to come loaded with the technology that kills the phone – makes it unusable anywhere in the world – if it’s stolen. The goal is to reduce the rash of mugging by street criminals.

January 11, 2013 In some U.S. cities, one third or more of all street crime is to steal expensive smartphones. Law enforcement wants all new smartphones to come with a “kill switch” – that would make them useless eliminate the economic incentive for this crime.
January 7, 2014 Nomorobo has been available for about 3 months now and happy subscribers say it really works to stop those illegal and annoying robocalls. Nomorobo is not yet available to everyone, but it's constantly expanding for VoIP phone customers.

December 19, 2013
Today’s teens grew up in a digital world, so they’re often careless about what they’re on the Internet. That can be dangerous is so many ways. This is important advice for anyone who
November 21, 2013 Once again this year, Verizon is the highest-rated of the major carriers, but several small wireless companies were significantly better at delivering value and making their customers happy.

November 18, 2013 ID theft is a year-round problem, but the hectic holiday season is prime time for this crime. There are a few simple things you can do to reduce your risk of becoming a victim.

November 15, 2013 If passed, this bill would limit the ability of companies to collect online data about young teens, age 13 to 15. It would also create an "Eraser Button" tool to remove publicly available personal information when technologically feasible.

November 14, 2013 This nasty malware has encrypted computer files across the globe and people are paying the ransom to get their data unlocked. Security experts say this is just the start of a new  wave of extortion by computer.
November 6, 2013 When CryptoLocker infects your computer, it encrypts all of your files. The bad guys have the only decryption key and they will destroy it in 72 hours unless you pay the $300 ransom. How do you protect yourself?

October 27, 2013 The FTC found that computers from some Aaron’s rent-to-own franchise stores came loaded with spyware that secretly monitored the customer’s activities on that machine, even took webcam pictures of them in their homes.

October 16, 2013 These tiny keystroke loggers are built into standard Ps2 connectors that plug into the back of computers. These little devices seem harmless enough, but they will record all credit and debit card numbers used on those compromised registers.

August 28, 2013 A mobile marketing company settled federal charges that it created bogus pop-up ads in order to cram charges onto people’s mobile phone bills. The ads, which looked like virus detection alerts, popped-up as people played Angry Birds.


July 8, 2013 They’re easy to ignore, but these little boxes are always on the job – using electricity 24/7. New energy-efficiency standards for modems and Wi-Fi routers are being developed. But there are things you can do now.

July 1, 2013 Every printer uses a little ink for routine maintenance, such as cleaning the print heads. But new tests by Consumer Reports show some printers guzzle ink for these non-printing functions. That waste can cost you $100 more a year.
June 18, 2013 3 state attorneys general say Google’s search/ad policies are “putting consumers at risk.” They accuse the search giant of helping facilitate the sale of illegal goods – from prescriptions to counterfeit music – and they are demanding change.

June 13, 2013 Police and prosecutors believe "kill switch" technology could stop this nationwide crime wave. The switch would make mobile devices inoperable on any network, anywhere in the world, if they are reported stolen.

June 5, 2013
Data breaches are becoming way too common. A new report concludes that a single massive data breach can result in “billions of dollars” in consumer fraud losses and it suggests some simple ways to prevent data theft.

May 21, 2013
The annual report from the American Customer Satisfaction
Index shows the tech industry – Internet Service Providers,
subscription TV companies and wireless phone services –
need to do a better job to make their customers happy.
May 7, 2013
The U.S. Senate has passed a bill that would require most sizeable Internet retailers to collect state sales tax, just like traditional retailers do. So how would that work? And why are some conservative lawmakers in the House opposed?

August 5, 2013 After more than 40 years, ATM technology is about to take a big leap forward. Some new machines give you access to a human teller. Others let you use a mobile app to do an ATM transaction in just seconds.

April 25, 2013
Washington’s Attorney General claims T-Mobile's new "no contract" plan with "no restrictions" was "deceptive." The company says it didn't do anything wrong, but it has agreed to change its ads and offer refunds
April 1, 2013 In-bins keep filling up with an ever-growing collection of email hoaxes. They’re not scams; they’re just fiction.  Why do so many people accept these bogus messages as fact and forward to others?
March 18, 2013 The Federal Communications Commission accuses two
marketing companies with making millions of illegal robocalls
to wireless numbers for both Democratic and Republican campaigns. What are the rules for robocalls?

March 8, 2013 The Federal Trade Commission tries to stop dozens of companies that bombarded cell phone with millions of spam texts. The bogus messages promised “free” gift $1,000 gift cards at big name stores, like Walmart and Best Buy.
It's hard to win an auction when you’re competing against shill bidders. These bidbots place bogus bids which drives up prices and can make it impossible for legitimate bidders to win the auction. This online trickery is almost impossible to spot.
February 14, 2013 We all know the Internet lets advertisers deliver targeted ads. But could the results be based on race in some way? A Harvard professor has uncovered evidence that race may determine which ads appear on your screen.
When the Internet attacks, you’d better be ready. Applebee’s wasn’t prepared to properly handle the Facebook fury after a waitress was fired and the story went viral. What did they do wrong and what can others learn from it?

A new site called CoupFlip buys Groupons and other daily deal vouchers that you don’t want or can’t use. It’s quick, easy and secure. The money goes into your PayPal account. This is also a safe way to buy deals at a discount.

The FCC now allows cable companies to scramble signals for “basic” service. That means customers will need a set-top box to watch all cable programming. After a required free  transition period, cable providers could charge for the boxes.

It sounds crazy, but new research – the first of its kind –found that using Facebook can reduce your self-control which can result in more spending and more eating. The professors who did the study insist this “Facebook Effect” is real.

Government agencies collect and store a vast amount of personal information about us. It’s the sort of stuff identity thieves are after. With 94-mlllion government files breached in the last 3 years, more needs to be done

Internet criminals are targeting computer users in the U.S. with online extortion attacks. And they’re using some pretty nasty malware to do their dirty work. It can lock up your machine – even encrypt all of your files – until you pay.

Singer Dave Carroll became a consumer advocate after United Airlines broke his guitar and wouldn't pay for the damage.  He responded with a music video (United Breaks Guitars) that went viral. He created Gripevine to help others fight back.

Online sales are soaring. State budget deficits are growing. And tax-free Internet sales are once again in the spotlight. Should state governments have the power to require all online merchants doing business there to collect sales tax?

RealNetworks will refund $2 million to unhappy customers and change its business practices to settle deceptive advertising charges. Hundreds have complained that the company’s "free-trial" offers cost them money.    

What will you do with that old cell phone or laptop: sell it, recycle it or give it away? Maybe you should destroy it! It turns out many digital devices can still be loaded with sensitive data even after they're wiped them clean.    

Even if your account number isn't hacked, you pay for this lack of security. Systems for handling digital information remain extremely vulnerable.

Scammers use these bogus texts to snag your personal information or download malicious software onto your phone. Don't let the offer of a high-value gift fool you into letting down your guard.



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