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CONSUMERS GET GRUMPY ABOUT PRICE HIKES  - A new survey finds that rising prices are eating away at customer satisfaction for a wide variety of items, including food, clothing, cleaning products and toiletries.
FIGHTING ID THEFT TAKES A LITTLE WORK - Are you helping ID thieves steal your money and personal information? Two new surveys show many Americans do just that by not taking the simple steps to protect themselves.
SCAM ALERT: BOGUS NEWSPAPER SUBSCRIPTION NOTICES - Con artists are mailing fake “renewal/new order” notices to newspaper readers across the country.
WINDOW BLIND CORDS CAN KILL - An important story for anyone with kids on how to prevent window blind cord strangulation and what’s being done to eliminate this needless hazard.
PAY TUITION WITH A CREDIT CARD? Many colleges and universities will let some students charge their tuition, but it can be a costly way to pay.
CONSUMER ALERT: ONLINE PAYDAY LOANS - A new study finds that Internet payday lenders are often “fraudulent and abusive” and are probably best avoided.
HAPPY CUSTOMERS ARE GOOD FOR BUSINESS - A new survey documents that great customer service can boost a company’s revenue and stock price.
RETAILERS SEE BIG JUMP IN FRAUD LOSSES - Criminals are using those stolen debt and credit card numbers from recent data breaches to go on a shopping spree – and ultimately, we all pay for it.
CAN A COMPANY STOP YOU FROM PUBLISHING A NEGATIVE REVIEW ONLINE? - A bill in Congress would prohibit these non-disparagement clauses from being in consumer contracts.
THE PC ISN'T DEAD YET - A new survey shows desktop computers made a sizable gain in customer satisfaction since last year.

 
SHOW #28 (October 12, 2014) - Special Edition: The Auto Show. Also: How to get a good deal on a new car, ways to save on car maintenance, your legal rights when buying or repairing a car, plus the safe way to take your dog for a ride.
SHOW #27 (October 5, 2014) - How America shops today? - frugal.  Also: A refresher course on smoke detectors, should Seattle have a publicly-owned broadband network, dealing with data breaches and stop your dog from digging.
SHOW #26 (September 28, 2014) - Want to talk? Put away the cellphone. Also: Also: Companies trying to block online reviews, CR looks at urgent care clinics, website over-charging by $1,000 or more and ways to help senior cats and dogs.
SHOW #25 (September 21, 2014) - Seattle helps build hospital in Zambia. Also: World Alzheimer’s Day, CR warns about high levels of mercury in fish, beware of bogus “free travel" offers in the mail and tips on how to adopt a shelter pet.
SHOW #24 (September 14, 2014)  Consumer Reports Reveiws iPhone 6. Also: How much money does it really take to retire, why fortified waters are a waste of money, spotting the bogus bill scam and disaster preparedness for pets.
SHOW #23 (September 7, 2014) - Dealing with a rash of data breaches. Also: Risks of storing your files in The Cloud, how texting can support smokers wanting to quit, beware of marijuana investment scams and Frankie's Friends helps pet families.
SHOW #22 (August 31, 2014) - How to complain and get what you want. Also: New customer satisfaction ratings for automakers, how to deal with dry mouth, phone fraud, pet blood banks need donors, and Facebook “color change” app is bogus.
SHOW #21 (August 23, 2014) - Heart disease & depression. Also: How Smart911 could save your life, the downside of debit cards on college campuses, a warning about pension advance services and why we love cat videos.
SHOW #20 (August 16, 2014) - How to save on health care costs. Also: confusion about overdraft protection on debit cards, how to spot and avoid investment scams, obesity in pets and Consumer Reports rates the Amazon Fire smartphone.
SHOW #19 (August 9, 2014) - SPECIAL REPORT: America's fatal addiction to pain pills. Also: Simple ways to save on auto insurance, how to spot and avoid time share scams and a look at pet vaccines and how often your dog or cats needs a shot.


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