U.S. RETAILERS DO BETTER JOB OF SATISFYING CUSTOMERS, SURVEY FINDS
The nation's retailers are doing a better job of making their customers happy. After two years of declining satisfaction, they reversed course during the 2016 holiday shopping season, but many people still prefer to shop online.
 
CONNECTED HOMES AND CARS CAN BE DIFFICULT FOR NEW BUYERS TO UN-PLUG
It seems that smart products aren't quite smart enough to disconnect from the original owner when they're sold. That can lead to serious privacy and security problems if you sell a connected car or a home with locks, thermostats or security system that can be controlled via the Internet.
 
AN AFFORDABLE HOUSE MAY GROW HARDER TO FIND
Soaring home prices and rising interest rates have put the American dream out of reach for many. Simply put, they can't afford the price or save enough money for the down payment.
 
YES, IT'S LEGAL FOR DEALERS TO SELL USED CARS WITH UNREPAIRED RECALLS
Consumer advocates are outraged by the Federal Trade Commission's decisions in several recent cases that allow car dealers to advertise used vehicles with open recalls as safe. They say its dangerous, irresponsible and could put lives at stake.
 
WILL TRUMP ADMINISTRATION MEAN MORE ANNOYING ROBOCALLS?
Consumer groups have expressed their outrage that the Federal Communications Commission, with a new chair appointed by a president who wants to reduce regulations, could allow more computer-generated phone calls. Illegal robocalls are now the top complaint to the FCC.
 
IDENTITY FRAUD HITS RECORD NUMBER OF AMERICANS IN 2016
Identity thieves, who commit financial fraud with stolen account information, had a banner year in 2016. These fraudsters successfully hit a record 15.4 million Americans and stole $16 billion dollars, according to a new report.
 
MORE THAN 4 BILLION RECORDS WERE STOLEN IN DATA BREACHES LAST YEAR
Cybercriminals are stealing data at an alarming rate. Both the number of breaches and the number of files stolen globally in these hacks rose dramatically to set a new record in 2016. And most of these hack attacks were against American companies and organizations.
 
HOW YOU COULD GET $500 PER CALL FOR THOSE UNWANTED ROBOCALLS SIX
YEARS AGO

Did you get a telemarketing robocall five or six years ago offering a "free cruise" in return for taking a short survey? If you did, and you can prove it, you can get about $500 for each one of those illegal calls. In order to be included in the settlement you have to file a claim by Feb. 1.
 
RANSOMWARE: A $1-BILLION A YEAR CRIME AND GROWING
One of the most dangerous threats on the Internet is expected to get even worse this year – with more victims and more money lost. And yet, most computer users aren’t fully aware of the danger of ransomware and are not prepared to defend their data.
 
CONSUMERS SCORE SOME SIGNIFICANT VICTORIES IN 2016
American consumers had a pretty good year in 2016. The stock market was up, wages were up and inflation remained in check. Some new laws and regulations also gave us added protections and safeguards.

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